![]() ![]() ![]() Log in, complete your second factor security check and then choose ‘Renew Your Identity’. ![]() ![]() To start your renewal, go to the RealMe home page, click 'Log in'. You'll get an email reminder 30 days before your identity expires, and then another reminder 14 days before it expires. Your renewed verified identity issued from 5 January 2023 will be valid for 10 years. Make sure you use something other than your Microsoft email address for your alternate email address.If your verified identity was issued before 5 January 2023 it is valid for five years – after that, you have to re-confirm your credentials and get a new photo taken. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365. ![]()
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